Official website, best rate guaranteed! If you have any special request, do not hesitate to contact us, we will prepare for you a personalized service for a perfect stay.
Remember that you may have some optional additional cost when booking your stay such as the extra heated pool service. These extra services are required to be paid on the day of arrival in cash. They will always be optional.
In addition, guests are requested a deposit in cash to cover the possible damages that may be done. This deposit will be reimbursed, subject to a damage inspection, after the check-out
Gran Canaria Stays
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Booking policy
PREPAID:
- You must make a deposit in advance by bank transfer to guarantee your reservation. After booking, the accommodation will contact guests to provide instructions on how to make the transfer.
ARRIVAL:
- Check-in: 15:00h - check-out: 10:00h
- If you plan to arrive outside reception hours, you must inform the stay in advance.
CANCELLATION POLICY:
- The guest can cancel the reservation for free up to 42 days before the arrival date. The guest will have to pay the total price of the reservation if it is canceled during the 42 days before the arrival date. If you do not show up you will have to pay the total price of the reservation.
- You must inform the establishment at least 15 days before your arrival.
POLICY OF NOT PRESENTED:
- In case of no-show without informing 30 days before, as indicated in the previous section, you must pay the total amount of the stay.
CHILDREN POLICY:
- Children under 2 years of age staying in cribs stay FREE.
